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Sightseer
Sightseer
Posts: 1
Accepted Solution

battery

Hi, the battery on my Session lasts only few minutes. This is a 2 year old session is there a fix trade in for Hero?


Accepted Solutions
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GoPro
Posts: 15,312

Re: battery

Hello @coa

 

Your camera's battery life is surely not correct because a HERO Session's battery life should be at least 1 hour and 30 minutes, depending on the settings used. This is discussed in detail in this article

If troubleshooting steps have already been performed including a manual update on the camera, and you wish to upgrade or trade with a different camera, our Support team will be able to help. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Best regards, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,312

Re: battery

Hello @coa

 

Your camera's battery life is surely not correct because a HERO Session's battery life should be at least 1 hour and 30 minutes, depending on the settings used. This is discussed in detail in this article

If troubleshooting steps have already been performed including a manual update on the camera, and you wish to upgrade or trade with a different camera, our Support team will be able to help. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Best regards, 
Marius