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Sightseer
Posts: 1

battery life hero +

once i first got this the battery life was good with 1 to 2 hours, i havent touched it in about 5 months now and i went to use it for a motorcyle ride and its barley lasting 20min at full charge , is anyone else having this issue?

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GoPro
Posts: 19,686

Re: battery life hero +

Hi @megawater57304

 

It is important to determine battery integrity to ensure that your camera works smoothly. 
You may perform a short record time test through the instructions here https://community.gopro.com/t5/en/Short-Record-Times/ta-p/395856
Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308 and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them  through https://gopro.com/help/ContactUs 

 

Thanks!

Ej