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Sightseer
Posts: 1

battery handle

okay so i just bought my gph7 black yesterday. inserted the battery to see its working and thank god no problem but after turning it off I attempted to take the battery out and boom the film just snapped. I never thought it would snap so easily, now its really hard to take out the battery to replace a charged one :(

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Tourist
Posts: 6

Re: battery handle

Hy!

The snap is a usual problem with these batteries Smiley Sad

Look at this to see how to remove it without the handle:

https://www.youtube.com/watch?v=FdvXZrCRQoI

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Nomad
Posts: 1,948

Re: battery handle

If you bought the GoPro yesterday, it's still under warrenty, just take it back and demand a replacement.  Or you can contact GoPro support directly and see if they'll organize a swap of the battery for you.