11-28-2019 03:24 PM
Hello, the battery in my Session 5 doesn't seem to recharge, less than 2 years old. I have tried all the reset options available on the internet and chat sites. Looking for options? Serial number is C31413 2598157. Heading to Australia Dec 9th! Need an action cam solution by then. Thx
12-15-2019 08:06 PM
Sorry, but there's no way to replace the battery in a Session camera. However, if you reach out to our Support team at https://gopro.com/help/ContactUs, we can see what options we can find for you.