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Tourist
Posts: 2

any update for shipping information of hero9?

[ New ]

I bought my Go Pro Hero 9 order: MU-00606283 on 07/10/2020, I try to use the GoPro order status, it didn't show any order information, try to contact with (contact us), can't even get in touch with any staff for 3 days.

 

So please help.

 

Thanks


Accepted Solutions
GoPro
Posts: 29,940

Re: any update for shipping information of hero9?

[ New ]

Hi @tonys85725

 

Based on the status of the order, the delivery has been rescheduled.

Please continue to track the order through the UPS website.

We have sent the tracking number via direct message.

 

Thanks!

Ej

View solution in original post


All Replies
Tourist
Posts: 9

Re: any update for shipping information of hero9?

[ New ]
hey where are you based? I ordered mine yesterday and wanted to know whether orders are currently arriving in time
Tourist
Posts: 2

Re: any update for shipping information of hero9?

[ New ]

I'm based in HK, still waiting for response from the staffs

GoPro
Posts: 20,819

Re: any update for shipping information of hero9?

[ New ]

Hello, @avaalpha. Your order has already shipped out. Please check your inbox for the tracking number. Thanks!

 

 

@maikenf71860. Please check our response on your other post. Thanks!

Sightseer
Posts: 1

Re: any update for shipping information of hero9?

[ New ]
Same I ordered mine a month ago and still no confirmation or status or shipment update
GoPro
Posts: 29,940

Re: any update for shipping information of hero9?

[ New ]

Hi @tonys85725

 

Based on the status of the order, the delivery has been rescheduled.

Please continue to track the order through the UPS website.

We have sent the tracking number via direct message.

 

Thanks!

Ej