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Sightseer
Posts: 1

"pas batt"

[ New ]

Bonjour, 

 

ma go pro hero 8 black ne reconnait plus la batterie (d'origine) et me met "pas batt", la go pro ne s'allume que branchée, j'ai essayé 2 autres batteries go pro et rien y fait. La go pro est à jour, j'ai l'ai réinitialisé, je ne sais pas quoi faire, c'est très important j'n ai besoin rapidement. 

Merci

GoPro
Posts: 15,960

Re: "pas batt"

[ New ]

@stouthill32443, if you've already reinstalled the camera's firmware and performed a factory reset in the camera, please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.