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Posts: 1

almost brand new 8 black extreme heat

i dont remember in my first days that heating problem but after recently , in a short while of usage ,i faced with thatheating problem. even one min screen on , not recording mode, it gets extreme hot. is it something fixable or have to send to service?
Posts: 7,518

Re: almost brand new 8 black extreme heat

@thereisanidea, when using 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm, but not too hot, and use more power when using these modes. Lack of airflow around the camera and using the camera with the GoPro App can also increase camera temperature and power consumption, and decrease camera recording time. 
Check out this article for more information about the camera's performance in extreme temperatures. 

Additionally, be sure to install the latest firmware of the camera and that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.