a mi gopro le entra agua, tiene garantia de 5años, que debo hacer? [ New ]

[giacoloco]

bna noches, soy de Peru, compre mi gopro black hero5 en miami, supuestamente tiene garantia de 5años.

La camara no aguanta el agua, le entra agua a la pantalla frontal y tambien al compartimento de la bateria, funcionaba muy bien pero de pronto los sellos de agua dejan pasar el agua.

[danielr15]

You will need to contact the GoPro Support Team about this https://gopro.com/help/ContactUs

[fishycomics]

get with gopro. I find many do not know how.   do not get upset when  you find out the options offered. 

[aenriquez]

@giacoloco, sorry to hear about what happened. This is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing.  

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat.