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Tourist
Posts: 7

Wrong timezone on GoPro hero 6 Overlay

I have a Hero 6. I tried using the gauges on the camera however the time on the information cluster is wrong. It is displaying the GMT timezone instead of EST. All of my times are 4 hours ahead of what the time should actually display as. I also checked the meta for the created date on the file and they are all correct.
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GoPro
Posts: 15,831

Re: Wrong timezone on GoPro hero 6 Overlay

 

Hi @roberte08

 

What program did you use to overlay telemetry on the files? Is the time on the camera set correctly? What SD card are you using?

 

Are you able to share a sample file?

 

I can suggest doing a factory reset on the camera. If it's still the same, please try a manual software update.

 

Let us know how it goes.

 

 

Thanks!

Ej

 

 

Highlighted
Tourist
Posts: 7

Re: Wrong timezone on GoPro hero 6 Overlay

I used the quik program to place the overlays. And yes my date and time are set correctly on my camera. As for the card I am using a SanDisk Ultra 64 GB class 10 card. However, a card should not cause a problem with a timezone offset.

Highlighted
Tourist
Posts: 7

Re: Wrong timezone on GoPro hero 6 Overlay

Also doing a factory reset and manual update did nothing to resolve this. The problem is with the GPS timestamp in your Quik program it is not taking into account the timezone of the video. If I were in GMT (+/- 0) the time would be correct. However Since I am in EST (-4) the time is 4 hours ahead on the info cluster.
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GoPro
Posts: 15,831

Re: Wrong timezone on GoPro hero 6 Overlay

 

Hi @roberte08

 

Thank you for the additional information. I would assume that the time is set correctly on your computer. At this point it is best to refer to our Support Team to check on this further.

 

You may contact them via phone or chat. https://gopro.com/help/ContactUs

 

Best Regards,

Ej

Highlighted
Sightseer
Posts: 2

Re: Wrong timezone on GoPro hero 6 Overlay

Just popping in this thread to say that I'm having this exact issue as well. The math works out to the "Info Cluster" gauge simply showing GMT as opposed to my local time. Maybe there's no compensation for time zone in the code? Either way, I've been searching and tinkering for a while with no results. Please let me know if there's any resolution on this, I would really appreciate it! Thanks!

Highlighted
Tourist
Posts: 7

Re: Wrong timezone on GoPro hero 6 Overlay

I did that before I posted here. They were useless.
Highlighted
Tourist
Posts: 2

Re: Wrong timezone on GoPro hero 6 Overlay

[ Edited ]

I am having the same issue. I can confirm that the overlay time is incorrect on both the Mac and Windows version of the desktop software. No, I was not out filming at 4am in the image attached!

23-06-2018 16-35-34.png