12-07-2019 09:58 PM
I bought a fusion from Dubai Duty Free and told it was the latest arrival. I was not familiar with the Gopro but my friend recommended Gopro 8. Instead of buying that I bought an expensive one sold to me saying the latest version then after reaching my destination, I found out when browsing that fusion is really old. I want to change my camara. I tried to get in tough with customer support which is really poor as cannot get hold of anyone. I'm really frustrated with the service.
12-08-2019 04:05 AM
SOrry to hear that. DUbai Duty free is where you start not GoPro, why would Gopro exchange a product that you bought from elsewhere?
Please contact the Duty free. you have a phone Number, they have a return Policy go that route.