Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-413040%22%20slang%3D%22en-US%22%3EWrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413040%22%20slang%3D%22en-US%22%3E%3CP%3EAfter%20trading%20in%20my%20GoPro%20Hero%202%20for%20a%20GoPro%20Hero%208%2C%20with%20a%20processing%20time%20of%2014%20days%20and%20a%202%20day%20delivery%20transit%20time%2C%20I%20wasn't%20expecting%20to%20get%20my%20camera%20until%20the%209th%20of%20November.%26nbsp%3B%20Guess%20what%3F%26nbsp%3B%20It%20arrived%20today!%26nbsp%3B%20I%20was%20estactic%20until%20I%20opened%20the%20box%20and%20saw%20this...%3C%2FP%3E%3CP%3E%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F6895i5F1E94940F59AA89%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%22Hero%208.jpg%22%20title%3D%22Hero%208.jpg%22%20%2F%3E%3C%2FP%3E%3CP%3EThe%20camera%20is%20upside%20down!%26nbsp%3B%20Even%20the%20packaging%20is%20upside%20down!!%26nbsp%3B%20I%20can't%20believe%20this.%26nbsp%3B%20They%20must%20have%20mailed%20me%20the%20Australian%20model%20or%20something....%26nbsp%3B%20%26nbsp%3BThis%20is%20a%20disaster%20and%20my%20life%20is%20ruined%2C%20what%20do%20I%20do%20now%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F4335%22%20target%3D%22_blank%22%3E%40danielr15%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F897%22%20target%3D%22_blank%22%3E%40fishycomics%3C%2FA%3E%26nbsp%3B%20Do%20you%20guys%20have%20any%20idea%20what%20I%20am%20ever%20to%20do%3F%3F%3F%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-413040%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO8%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-413079%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413079%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87606%22%20target%3D%22_blank%22%3E%40irishmanpdx%3C%2FA%3E%26nbsp%3B%20Wait%26nbsp%3B%20you%20did%20not%20take%20a%20Hammer%20to%20crack%20open%20the%20shell%20did%20you%2C%20if%20not%20you%20must%20use%20a%20Claw%20grip..%26nbsp%3B%20I%20congratulate%20you%20Big%20time%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87606%22%20target%3D%22_blank%22%3E%40irishmanpdx%3C%2FA%3E%26nbsp%3B%20%26nbsp%3BMan%20that%20must%20be%20awesome%26nbsp%3B%20GoPro%20came%20through.%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECOuld%20you%20do%20me%20just%20one%20favor%20and%20wipe%20the%20tears%20of%20Joy%20and%20enjoy%20her!%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3BHope%20you%20will%20be%20able%20t%20oanswer%20those%20questions%20we%20all%20have.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20are%20you%20liking%20it%20so%20far%3F%26nbsp%3B%20Stay%20stoked%20and%20we%20appreciate%20you%20thinking%20of%20us.%20Christmas%20before%20Halloween%20WAHoo!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-413493%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413493%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87606%22%20target%3D%22_blank%22%3E%40irishmanpdx%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20just%20confirms%20every%20rant%20and%20temper%20tantrum%20I've%20read%20on%20this%20forum%20to%20be%20true!%26nbsp%3B%20Unbelievable.%26nbsp%3B%20I%20can't%20believe%20how%20wrong%20I've%20been.%26nbsp%3B%20As%20an%2C%20%22obvious%20GoPro%20employee%22%20and%20%22Shill%22%2C%20I%20just%20don't%20know%20what%20to%20say.%26nbsp%3B%3CIMG%20id%3D%22smileytongue%22%20class%3D%22emoticon%20emoticon-smileytongue%22%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Fi%2Fsmilies%2F16x16_smiley-tongue.png%22%20alt%3D%22Smiley%20Tongue%22%20title%3D%22Smiley%20Tongue%22%20%2F%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECongrats%20on%20the%20camera!%26nbsp%3B%20I%20sent%20in%20my%20Trade%20Up%20last%20week%20and%20Delivery%20tracking%20says%20it%20should%20arrive%20tomorrow!%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-413609%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413609%22%20slang%3D%22en-US%22%3E%3CP%3EOk%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20solution%20is%20to%20send%20it%20to%20me.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20will%20look%20at%20and%20resolve%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-413612%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413612%22%20slang%3D%22en-US%22%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F12464%22%20target%3D%22_blank%22%3E%40robindean%3C%2FA%3E%3CBR%20%2F%3EIf%20you%20can't%20get%20it%20resolved%2C%20my%20kid%20is%20really%20tech%20savvy%20and%20said%20he'd%20like%20a%20crack%20at%20it.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-413983%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-413983%22%20slang%3D%22en-US%22%3E%3CP%3EI%20finally%20managed%20to%20get%20this%20issue%20solved%2C%20a%20guy%20on%20the%20bus%20I%20was%20talking%20to%20told%20me%20his%20cousin%20in%20Australia%20had%20the%20opposite%20problem.%26nbsp%3B%20They%20mailed%20him%20an%20American%20model.%26nbsp%3B%20Luckily%20for%20me%20he%20was%20flying%20Australia%20that%20very%20evening%20to%20visit%20his%20cousin.%26nbsp%3B%20So%20he%20said%20he'd%20swap%20my%20camera%20with%20his%20one.%26nbsp%3B%20So%20I%20gave%20him%20my%20Hero%208%2C%20I%20can't%20believe%20my%20luck!%26nbsp%3B%20He'll%20be%20back%20in%206%20months.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414000%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414000%22%20slang%3D%22en-US%22%3EThat%20is%20lucky!%3CBR%20%2F%3EBTW%2C%20I%20need%20your%20full%20name%2C%20birthdate%2C%20mother's%20maiden%20name%2C%20and%20credit%20card%20information.%20It's%20for%20a%20survey%20I'm%20conducting.%20Feel%20free%20to%20PM%20me%20the%20info%20at%20your%20earliest%20convenience.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414001%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414001%22%20slang%3D%22en-US%22%3E%3CP%3EDid%20you%20get%20yours%20yet%20then%3F%26nbsp%3B%20Is%20today%20the%20day%3F%26nbsp%3B%20Keep%20us%20posted!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414002%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414002%22%20slang%3D%22en-US%22%3E%3CP%3Estrangly%20enough%20I%20have%20just%20had%20an%20email%20from%20%3A-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CBR%20%2F%3E%3CSPAN%3EI%20am%20Zongo%20Daniel%20and%20work%20with%20BICIAB%20BANK%20Of%20Burkina%20Faso.%20I%20have%20an%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Eimportant%20business%20proposal%20that%20will%20be%20of%20mutual%20benefit.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EPlease%20send%20me%20your%20direct%20number%20or%20your%20personal%20email%20so%20i%20can%20tell%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Eyou%20more%20about%20my%20proposal.%20It%20is%20very%20important%20we%20communicate%20and%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Eyou%20will%20be%20very%20glad%20with%20my%20proposition.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EWaiting%20your%20response%20soonest%20through%20my%20alternative%20address%20below%3A%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBut%20back%20to%20the%20camera%2C%20good%20luck%20with%20exchange%20as%20my%20friend%20in%20Austrialia%20is%20bound%20to%20help%20me%20out%20as%20well%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414003%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414003%22%20slang%3D%22en-US%22%3E%3CP%3EOh%20man%2C%20if%20that%20pans%20out%2C%20you'll%20be%20able%20to%20buy%20sooooo%20many%20GoPro's...%20I'm%20jealous!%26nbsp%3B%20Let%20me%20know%20how%20to%20get%20in%20on%20this%20deal....%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414553%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414553%22%20slang%3D%22en-US%22%3EOk%2C%20this%20is%20so%20weird.%20The%20guy%20who%20delivered%20my%20HERO8%20was%20named%20Zongo!%3CBR%20%2F%3E%3CBR%20%2F%3EI%20love%20the%20retro%20look!%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414701%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414701%22%20slang%3D%22en-US%22%3EI've%20had%20a%20very%20limited%20amount%20of%20time%20to%20play%20with%20my%20HERO8%2C%20but%20wow%2C%20this%20camera%20has%20really%20amazed%20me.%3CBR%20%2F%3EFunctionality%3A%20The%20level%20of%20control%20is%20amazing.%20After%20watching%20some%20so%20so%20reviews%2C%20I%20was%20concerned%20about%20this.%20Turns%20out%2C%20the%20customizing%20capability%20and%20quick%20access%20(upper%20left%2Fright%2C%20lower%20left%2Fright)%20are%20simply%20amazing.%20I%20can%20see%20how%20this%20might%20be%20a%20little%20overwhelming%20at%20first%20to%20people%20new%20to%20GoPro%20cameras%20as%20the%20options%20feel%20limitless%2C%20but%20if%20you%20take%20a%20little%20time%20customizing%20each%20preset%20(and%20making%20your%20own)%2C%20the%20functionality%20and%20power%20of%20this%20little%20camera%20becomes%20apparent%20pretty%20quick.%3CBR%20%2F%3E%3CBR%20%2F%3EQuality%3A%20YouTube%20videos%20don't%20do%20this%20camera%20justice.%20Yes%2C%20this%20is%20by%20far%20the%20best%20GoPro%20camera.%3CBR%20%2F%3E%3CBR%20%2F%3EStabilization%3A%20Had%20to%20do%20the%20shake%20test.%20This%20is%20serious%20witchcraft.%3CBR%20%2F%3E%3CBR%20%2F%3EBattery%3A%20Chews%20this%20up%20pretty%20quick.%20Feels%20very%20similar%20to%20the%20HERO7%20Black%2C%20but%20I'm%20sure%20there%20will%20be%20an%20equal%20number%20of%20complaints%2Fquestions%20if%20it's%20normal.%20Messing%20around%20with%20the%20menus%20almost%20seems%20to%20burn%20battery%20life%20faster%20than%20recording.%20Turning%20down%20LCD%20brightness%20helps.%3CBR%20%2F%3E%3CBR%20%2F%3ELCD%3A%20Screen%20is%20vibrant%20and%20bright%20(suggest%20turning%20this%20down)%20and%20very%20responsive.%20I%20do%20notice%20some%20light%20bleed%20when%20the%20camera%20is%20on%20in%20darkness%2C%20but%20it%20has%20no%20effect%20when%20in%20low%20to%20bright%20lighting.%3CBR%20%2F%3E%3CBR%20%2F%3ESecret%20setting%3A%20When%20connected%20to%20the%20app%20there%20is%20a%20setting%20%22Noise%22.%20Is%20this%20a%20Noise%2FGrain%20reduction%20setting%3F%20I'm%20going%20to%20have%20to%20play%20around%20with%20this.%3CBR%20%2F%3E%3CBR%20%2F%3EHeat%3A%20Yep%2C%20it%20gets%20warm.%20Doesn't%20seem%20to%20be%20an%20issue%20and%20I%20had%20no%20overheating%20or%20freezing%2C%20but%20another%20thing%20I'm%20sure%20people%20will%20comment%2Fquestion%3CBR%20%2F%3E%3CBR%20%2F%3EVoice%20commands%3A%20Off%20by%20default.%20Limited%20test%2C%20but%20very%20responsive.%20Didn't%20get%20any%20false%20activation%20and%20always%20responsive%20to%20all%20of%20my%20commands.%20Haven't%20done%20the%20comparison%20against%20HERO5%2F6%2F7%20yet.%3CBR%20%2F%3E%3CBR%20%2F%3EOne%20thing%20I've%20noticed%20when%20comparing%20my%20limited%20use%20vs%20all%20the%20videos%20I've%20watched%20so%20far%20(including%20DC%20Rainmaker's%20extensive%20rapid%20fire%20videos)%2C%20is%20nobody%20has%20been%20able%20to%20touch%20on%20all%20the%20features%20of%20this%20camera.%20It's%20not%20for%20lack%20of%20trying%2C%20but%20there%20are%20many%20layers%20to%20this%20camera.%20It's%20super%20easy%20to%20use.%20Almost%20so%20easy%20that%20I%20think%20many%20people%20(including%20many%20of%20the%20reviews%20I've%20seen)%20are%20never%20going%20to%20get%20to%20them%20all.%3CBR%20%2F%3E%3CBR%20%2F%3EIn%20summation%3A%20This%20camera%20is%20a%20BEAST%20and%20I'm%20VERY%20happy%20I%20upgraded%20from%20HERO7%20Black%20(which%20I%20originally%20wasn't%20going%20to%20do).%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414725%22%20slang%3D%22es-ES%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414725%22%20slang%3D%22es-ES%22%3E%3CP%3EPlease%20tell%20mr%20zongo%20to%20send%20me%20one%20as%20well%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414726%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414726%22%20slang%3D%22en-US%22%3E%3CP%3ECool%2C%20let%20us%20know%20how%20it%20works%20out%20going%20forward.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414741%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414741%22%20slang%3D%22en-US%22%3EWill%20do!%3CBR%20%2F%3EAlso%20forgot%20to%20mention%20the%20build.%20Its%20not%20heavy%2C%20but%20feels%20very%20sturdy.%20Wanna%20say%20built%20like%20a%20tank%2C%20but%20time%20will%20tell%20on%20that.%20I'll%20be%20using%20the%20protective%20housing%20when%20surfing%20(hopefully%20tomorrow)%20until%20the%20lens%20protectors%20come%20into%20stock.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-414803%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-414803%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87606%22%20target%3D%22_blank%22%3E%40irishmanpdx%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20you%20connected%20to%20the%20mobile%20app%20and%20gone%20through%20the%20settings%3F%26nbsp%3B%20I'm%20at%20work%20right%20now%2C%20but%20I%20really%20want%20to%20know%20%3CU%3Ewhat%20the%20%22Noise%22%20setting%20is%20all%20about%3C%2FU%3E.%26nbsp%3B%20If%20you%20have%20any%20insight%20on%20this%2C%20my%20patients%20(I'm%20a%20nurse%20in%20a%20hospital%2C...%20err%20I%20mean%20GoPro%20shill%20employee)%20will%20really%20appreciate%20not%20having%20my%20mind%20pre-occupied%20by%20this.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35373%22%20target%3D%22_blank%22%3E%40aenriquez%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F56774%22%20target%3D%22_blank%22%3E%40mariustanya%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F28943%22%20target%3D%22_blank%22%3E%40haindash%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20info%20or%20FAQ%20on%20the%20app%20settings%20for%20the%20HERO8%20(more%20specifically%20the%20Noise%20setting)%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-415071%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-415071%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20I%20did%20not%20have%20any%20sleep%3A%20I%20had%20an%20Emergency%2C%20had%20to%26nbsp%3B%20offer%20support%20and%20when%20I%20was%20at%20the%20Terminals%20I%20tripped%20oversome%20bags%2C%20a%20Person%20who%26nbsp%3B%20ran%20over%26nbsp%3B%20and%20apologized%20for%20leaving%20them%20where%26nbsp%3B%20they%20should%20not%20have%20been%2C%20.%20the%20Person%20handed%20me%20a%20wrapped%20package.%20and%20said%20Please%20I%20do%20not%26nbsp%3B%20want%20to%20be%20sued%20b%2Fc%20I%26nbsp%3B%20left%20my%26nbsp%3B%20bags%20like%20that.%26nbsp%3B%20He%20gave%20me%20a%20Nurses%20name%20to%20visit%20to%20take%20care%20of%20me%2C%20promised%26nbsp%3B%20he'll%26nbsp%3B%20look%20after%20me%2C%20and%20Told%20me%26nbsp%3B%20His%20Pal%20Zongo%2C%20will%20be%26nbsp%3B%20%26nbsp%3BContacting%20a%20Regional%20office%20for%20me%2C%20that%20my%26nbsp%3B%20%26nbsp%3Bother%20package%26nbsp%3B%20will%20be%20there%20waiting%2C%20all%20I%20havet%20odo%20is%20swap%20out%20the%20package%20if%20not%20liked%20back%20to%20the%20store.%26nbsp%3B%20I%20forgot%20to%20mention%20the%20Kind%20Person%20did%20say%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPLAY%20it%20FORWARD%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-415341%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-415341%22%20slang%3D%22en-US%22%3E%3CP%3EI%20connected%20mine%20again%20this%20morning%2C%20but%20didn't%20see%20a%20noise%20setting%20anywhere.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMind%20you%2C%20didn't%20notice%20anyone%20mention%20the%20%22Add%20bluetooth%20device%20to%20camera%22%20option.%26nbsp%3B%20I%20feel%20the%20need%20to%20spread%20the%20rumor%20that%20this%20is%20for%20bluetooth%20headsets.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-415608%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-415608%22%20slang%3D%22en-US%22%3EYou%20need%20to%20go%20into%20the%20custom%20settings.%20Perhaps%20I'm%20on%20the%20beta%20app.%20But%20there%20is%20clearly%20a%20setting%20named%20Noise%20with%20the%20option%20for%20Auto%2C%20On%2C%20and%20Off.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-415789%22%20slang%3D%22en-US%22%3ERe%3A%20Wrong%20Camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-415789%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F4335%22%20target%3D%22_blank%22%3E%40danielr15%3C%2FA%3E.%26nbsp%3B%20Good%20catch.%20We%20are%20checking%20with%20the%20development%20team%20on%20that%20(re%3A%20Noise).%20It%20could%20be%20the%20counterpart%20for%20Wind%20Reduction%20setting%20in%20the%20App.%20We%20will%20post%20back%20once%20we%20hear%20back.%20Thanks%20for%20bringing%20it%20up.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Nomad
Posts: 1,292
Accepted Solution

Wrong Camera?

After trading in my GoPro Hero 2 for a GoPro Hero 8, with a processing time of 14 days and a 2 day delivery transit time, I wasn't expecting to get my camera until the 9th of November.  Guess what?  It arrived today!  I was estactic until I opened the box and saw this...

Hero 8.jpg

The camera is upside down!  Even the packaging is upside down!!  I can't believe this.  They must have mailed me the Australian model or something....   This is a disaster and my life is ruined, what do I do now?

 

@danielr15  @fishycomics  Do you guys have any idea what I am ever to do????


Accepted Solutions
Adventurer
Posts: 9,692

Re: Wrong Camera?

@irishmanpdx  Wait  you did not take a Hammer to crack open the shell did you, if not you must use a Claw grip..  I congratulate you Big time @irishmanpdx   Man that must be awesome  GoPro came through.   

 

COuld you do me just one favor and wipe the tears of Joy and enjoy her!     Hope you will be able t oanswer those questions we all have.

 

How are you liking it so far?  Stay stoked and we appreciate you thinking of us. Christmas before Halloween WAHoo!

View solution in original post

Explorer
Posts: 11,998

Re: Wrong Camera?

@irishmanpdx 

This just confirms every rant and temper tantrum I've read on this forum to be true!  Unbelievable.  I can't believe how wrong I've been.  As an, "obvious GoPro employee" and "Shill", I just don't know what to say. Smiley Tongue

 

Congrats on the camera!  I sent in my Trade Up last week and Delivery tracking says it should arrive tomorrow!  

View solution in original post


All Replies
Adventurer
Posts: 9,692

Re: Wrong Camera?

@irishmanpdx  Wait  you did not take a Hammer to crack open the shell did you, if not you must use a Claw grip..  I congratulate you Big time @irishmanpdx   Man that must be awesome  GoPro came through.   

 

COuld you do me just one favor and wipe the tears of Joy and enjoy her!     Hope you will be able t oanswer those questions we all have.

 

How are you liking it so far?  Stay stoked and we appreciate you thinking of us. Christmas before Halloween WAHoo!

Explorer
Posts: 11,998

Re: Wrong Camera?

@irishmanpdx 

This just confirms every rant and temper tantrum I've read on this forum to be true!  Unbelievable.  I can't believe how wrong I've been.  As an, "obvious GoPro employee" and "Shill", I just don't know what to say. Smiley Tongue

 

Congrats on the camera!  I sent in my Trade Up last week and Delivery tracking says it should arrive tomorrow!  

Hiker
Posts: 257

Re: Wrong Camera?

Ok,

 

Best solution is to send it to me.

 

I will look at and resolve issue.

Explorer
Posts: 11,998

Re: Wrong Camera?

@robindean
If you can't get it resolved, my kid is really tech savvy and said he'd like a crack at it.
Nomad
Posts: 1,292

Re: Wrong Camera?

I finally managed to get this issue solved, a guy on the bus I was talking to told me his cousin in Australia had the opposite problem.  They mailed him an American model.  Luckily for me he was flying Australia that very evening to visit his cousin.  So he said he'd swap my camera with his one.  So I gave him my Hero 8, I can't believe my luck!  He'll be back in 6 months.

Explorer
Posts: 11,998

Re: Wrong Camera?

That is lucky!
BTW, I need your full name, birthdate, mother's maiden name, and credit card information. It's for a survey I'm conducting. Feel free to PM me the info at your earliest convenience.
Nomad
Posts: 1,292

Re: Wrong Camera?

Did you get yours yet then?  Is today the day?  Keep us posted!