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Sightseer
Posts: 1

Won t power on

[ New ]
I have two fully charged battery and the devising power on.
Please help

Accepted Solutions
GoPro
Posts: 14,057

Re: Won t power on

[ New ]

@nobledive04650, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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All Replies
GoPro
Posts: 14,057

Re: Won t power on

[ New ]

@nobledive04650, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Sightseer
Posts: 1

Re: Won t power on

[ New ]

@nobledive04650 wrote:
I have two fully charged battery and the devising power on.
Please help
Please press and hold the Power/Mode button on the front of the camera for about 10 seconds, then release it. This acts as a rest and in most cases, this makes your camera power ON again if the battery has a charge. If the camera doesn't power ON, let's try charging the battery.