Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-284048%22%20slang%3D%22en-US%22%3EWireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284048%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I%20have%20a%20Hero%203%20Go%20Pro%26nbsp%3B%20and%20have%20not%20used%20it%20much%20or%20on%20a%20a%20few%20year%2C%20Can%20I%20transfer%20photos%20and%20Vids%20with%20the%20wireless%20connect%20to%20the%20App%3F%2C%20My%20App%20open%20and%20I%20can%20use%20it%20to%20control%20the%20Camera%20Turn%20on%20and%20off%20take%20pic%20and%20Vids%20but%20I%20cannot%20get%20any%20pics%20or%20vid%20to%20show%20up%20in%20the%20gallery.%20I%20have%20updaeted%20the%20software%20on%20the%20camera%2C%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-284048%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%3A%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284161%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284161%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86949%22%20target%3D%22_blank%22%3E%40agilegorge5208%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20need%20to%20download%20the%20photos%20from%20your%20camera%20to%20your%20phone.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20show%20up%20on%20the%20app%20but%20you%20still%20have%20to%20download%20it%20so%20that%20it%20can%20be%20stored%20locally.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThere%20is%20a%20download%20button%20on%20photo%20and%20video%20preview.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284183%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284183%22%20slang%3D%22en-US%22%3E%3CP%3EI%20cant%20get%20my%20pictures%20to%20even%20show%20in%20the%20app%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284197%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284197%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ECan%20you%20sen%20a%20screen%20shot%20of%20the%20app%20please%3F%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86949%22%20target%3D%22_blank%22%3E%40agilegorge5208%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20can%20record%20or%20send%20a%20video%20on%20what%20do%20you%20see%20on%20the%20app%20we'd%20really%20appreciate%20that.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284204%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284204%22%20slang%3D%22en-US%22%3E%3CP%3EI%20will%20Try%20to%20Make%20a%20video...%20here%20the%20image%20I%20get%20at%20the%20media%20screen%20and%20when%20I%20am%20in%20camera%20mode%20the%20gallery%20button%20is%20blank%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284206%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284206%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGot%20it%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86949%22%20target%3D%22_blank%22%3E%40agilegorge5208%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJust%20want%20to%20know%20if%20the%20camera%20is%20paired%20while%20you're%20on%20the%20app.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20it's%20paired%20and%20still%20can't%20view%20photos%20then%20please%20try%20to%20uninstall%20and%20reinstall%20the%20app.%3C%2FP%3E%0A%0A%3CP%3EAfter%20that%20pair%20it%20again.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20issue%20persist%20please%20send%20the%20complete%20details%20of%20your%20phone%20or%20the%20device%20you're%20using%20and%20version.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-336437%22%20slang%3D%22en-US%22%3ERe%3A%20Wireless%20Pic%20Transfer%20in%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-336437%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20I%20have%20the%20same%20issue%20but%20on%20my%20Iphone.%20Some%20pictures%20i%20have%20taken%20on%20my%20go%20pro%20show%20on%20the%20go%20pro%20screen%20but%20when%20i%20connect%20and%20look%20at%20the%20media%20on%20my%20capture%20app%20several%20(but%20not%20all)%20photos%2Fvideos%20are%20missing.%20I%20have%20tried%20uninstalling%20and%20reinstalling%20the%20app%20but%20the%20same%20pictures%20are%20still%20missing.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3

Wireless Pic Transfer in App

Hi, I have a Hero 3 Go Pro  and have not used it much or on a a few year, Can I transfer photos and Vids with the wireless connect to the App?, My App open and I can use it to control the Camera Turn on and off take pic and Vids but I cannot get any pics or vid to show up in the gallery. I have updaeted the software on the camera, 

GoPro
Posts: 3,505

Re: Wireless Pic Transfer in App

 

Hi @agilegorge5208,

 

You need to download the photos from your camera to your phone. 

 

It will show up on the app but you still have to download it so that it can be stored locally. 

 

There is a download button on photo and video preview.

 

 

Regards,

-Jay 

Tourist
Posts: 3

Re: Wireless Pic Transfer in App

I cant get my pictures to even show in the app

GoPro
Posts: 3,505

Re: Wireless Pic Transfer in App

 

Can you sen a screen shot of the app please? @agilegorge5208,

 

If you can record or send a video on what do you see on the app we'd really appreciate that. 

 

Regards,

-Jay 

Highlighted
Tourist
Posts: 3

Re: Wireless Pic Transfer in App

I will Try to Make a video... here the image I get at the media screen and when I am in camera mode the gallery button is blank

Screenshot_20190109-175405_GoPro.jpg
GoPro
Posts: 3,505

Re: Wireless Pic Transfer in App

 

Got it @agilegorge5208,

 

Just want to know if the camera is paired while you're on the app. 

 

If it's paired and still can't view photos then please try to uninstall and reinstall the app.

After that pair it again.

 

If issue persist please send the complete details of your phone or the device you're using and version.

 

Regards,

-Jay 

Sightseer
Posts: 1

Re: Wireless Pic Transfer in App

Hi I have the same issue but on my Iphone. Some pictures i have taken on my go pro show on the go pro screen but when i connect and look at the media on my capture app several (but not all) photos/videos are missing. I have tried uninstalling and reinstalling the app but the same pictures are still missing.

GoPro
Posts: 8,450

Re: Wireless Pic Transfer in App

Hi @snowystorm51656

 

We have updated how your media is saved. Your GoPro media is now saved directly to the GoPro App. This makes it easier to manage, edit, and share your footage. You have the option to save the media to your device once the media have been imported to the app.

Check out How to View, Copy, and Delete Media Using the GoPro App for reference.

 

 

Thanks!
Ej