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Sightseer
Posts: 2

Re: Windows 10 not recognizing Hero 8

[ New ]

YES!

Sightseer
Posts: 1

Re: Windows 10 not recognizing Hero 8

[ New ]
I am having the same issue. Quik is not prompting and the GoPro does not show up on my devices on the computer. Any suggestions?
Sightseer
Posts: 2

Re: Windows 10 not recognizing Hero 8

[ New ]

See the suggestion right before my post. There's a setting within the Go Pro that makes it look for a wireless dump first and does not recognise the USB-C connection. Made that switch and it worked immediately.

GoPro
Posts: 24,583

Re: Windows 10 not recognizing Hero 8

[ New ]

Hi @rockyapex1882

 

Were you able to try the steps on Camera is not Recognized when Plugged into a Computer USB Port

If it's still the same, try using an SD card adapter instead.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Windows 10 not recognizing Hero 8

[ New ]

 

I had the same problem of my brand new GoPro hero 8 black. I fixed the problem.

Go to Preferences on your camera, than open connections, and on USB connections, select  MTP. Connect camera to PC with USB cable. GoPro Quik  program detect camera and allowe acsses to media.

But GoPro 8 are still  invisible in PC file explore

 

 

GoPro
Posts: 12,643

Re: Windows 10 not recognizing Hero 8

[ New ]

@quickblaze08433, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.

Tourist
Posts: 2

Re: Windows 10 not recognizing Hero 8

[ New ]
Thanks, I ran win updates and now it works great. My camera is now visible on pc file explore