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Tourist
Posts: 10

Re: Windows 10 not recognizing Hero 8

Works ok for me when it's OUT of the Media Mod.....

Put the Hero 8 back IN the Media Mod and it'll charge ok - but you cannot get the files off the Hero 8, Windows 10 "sees" the Hero 8, but cannot access it..

I've got the USB setting to MTP as well...

So annoying to have to dis-assemble my Go Pro 8 from the Selfie Stick and Media Mod - JUST to get my videos off onto my Laptop.

Laptop is a Legion Y740-15IRHg Laptop (ideapad) - Type 81UH
3 x USB 3.1 ports
Highlighted
Tourist
Posts: 10

Re: Windows 10 not recognizing Hero 8

Quick update

 

 

Installed the v2.01 Firmware update and it all works fine - even in the Media Mod

 

Thumbs up GoPro for the quick fix!!

Highlighted
Sightseer
Posts: 1

Re: Windows 10 not recognizing Hero 8

If anyone is reading this now, go to the camera settings, tap connections, change the USB from GoPro Connect to MTP.

Reconnect via USB and it will work.
Highlighted
Tourist
Posts: 6

Re: Windows 10 not recognizing Hero 8

At last! Latest firmware update plus mtp settings fixed it.

 

Thank you GoPro.

 

Everybody who suggested that I needed to go speculative shopping for cables, hubs - or anything else for that matter - well, you know what you can do.

Highlighted
Sightseer
Posts: 1

Re: Windows 10 not recognizing Hero 8

hey so i was struggling with this too and i found the solution,

go to your gopro camera to:

preferences - connections - switch to MTP instead of go pro connect

 

thats it, problem solved. now my gopro 8 is recognized on my laptop.