06-02-2020 04:36 AM
06-02-2020 02:18 PM
I believe this issue will be resolved. It is something small but hidden in all the mumbo jumbo of drivers, USB settings, device manager and so on.
Here is why I think so. I have an OK 10 year old desktop with WIN 10 fully udated with QUICK installed and I have a brand new laptop of high specs also with fully updated WIN 10. My desktop recognised Hero 8 and its files show. My laptop does not. I spend hours digging into settings, uninstalled QUICK but it stayed the same, desktop recognizes on any usb and I tried 2 cables, my laptop does not. I still think it is something trivial for a computer expert and it will be fixed.
06-02-2020 02:36 PM
06-14-2020 10:43 AM
Interesting... Having the same problem as everyone else, up until now I've just taken the card out and imported manually. That's great, but for an advanced camera (where getting the card out isn't as easy with just a fingernail as my Hero 3+ mind you), it should be flawless. Saw your comment about using a hub, thought I'd give it a try, and bamm... works great. No idea why but I'm now happy. Thanks for the suggestion.
06-14-2020 11:03 AM
Judging from all the comments, it boils down to a combination of Windows 10, GoPro software and USB 2.
Now we just have to wait, and wait... for GoPro to find a solution for all to be good again.
Come on GoPro, it shouldn't be too hard!
06-16-2020 12:39 AM
Same situation here I tried many things and it didn't work out. I dont have card slot in my pc which makes the camera unusable due to lack of download to pc. I will return my camera today. Thanks GoPro
06-21-2020 04:17 AM