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%3CLINGO-SUB%20id%3D%22lingo-sub-260460%22%20slang%3D%22en-US%22%3EWill%20not%20pair.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-260460%22%20slang%3D%22en-US%22%3EI%20have%20reset%20WiFi%20on%20camera.%20Forgot%20device%20on%20WiFi%20and%20Bluetooth.%20Deleted%20camera%20from%20app.%20Even%20deleted%20the%20app.%20I%E2%80%99ve%20used%20different%20names%20and%20passwords.%20The%20when%20I%20put%20the%20four%20digit%20pairing%20code%20in%20and%20enter%20new%20name%20and%20password%20it%20goes%20to%20settings%20so%20I%20can%20join%20the%20WiFi%20I%20enter%20the%20password%20and%20it%20joins%20WiFi%20(%20it%20connects%20with%20a%20check%20mark%20next%20to%20it)%20but%20when%20I%20go%20back%20to%20the%20app%20and%20try%20to%20veiw%20thru%20camera%20or%20load%20media%20it%20goes%20back%20to%20setup%20page%20and%20says%20connect%20to%20WiFi.%20What%20it%20the%20deal%20I%20used%20to%20never%20have%20problems%20with%20this.%20Ready%20to%20chunk%20this%20camera%20and%20get%20a%20Sony%20or%20something%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-260460%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Tourist
Posts: 1

Will not pair.

I have reset WiFi on camera. Forgot device on WiFi and Bluetooth. Deleted camera from app. Even deleted the app. I’ve used different names and passwords. The when I put the four digit pairing code in and enter new name and password it goes to settings so I can join the WiFi I enter the password and it joins WiFi ( it connects with a check mark next to it) but when I go back to the app and try to veiw thru camera or load media it goes back to setup page and says connect to WiFi. What it the deal I used to never have problems with this. Ready to chunk this camera and get a Sony or something
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GoPro
Posts: 7,620

Re: Will not pair.

 

Hi @ryanc23

 

What camera and phone are you using?

Have you tried pairing it with another phone?

 

Please make sure that the app, your phone and the camera are all up to date.

 

Thanks!

Ej