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Sightseer
Posts: 1

Wifi

No me conecta el wifi de la cámara de la 3+black al móvil
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GoPro
Posts: 4,650

Re: Wifi

@mariusa0, sorry to hear about the trouble. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. There are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.

Additionally, you're using an iOS mobile device and this issue only happened after updating the iOS to v13.1, an update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

Let us know how it works for you.

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Sightseer
Posts: 1

Re: Wifi

Eu sou do Brasil.
Minha GoPro Hero3+ black, mesmo com as versões atualizadas, ela conecta a Wi-Fi pela celular mas não identifica no APP.
Não consigo controlar minha câmera.
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GoPro
Posts: 5,879

Re: Wifi

Hi @bluewave56387,

 

May I know the brand and model of your phone?

 

Have you tried updating your Phone's Android/iOS version?

 

If you already did.

Just remove or unpair your phone from the GoPro App and pair it again. 

 

 

Regards,

-Jay