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Sightseer
Posts: 2

Wifi problem

[ New ]
My go pro wifi is not turning on even i done factory reset and its not connecting on my iphone and on my remote..how can i fix?? Thank you
GoPro
Posts: 6,097

Re: Wifi problem

[ New ]

 

Hi @tabornok0426,

 

Please try to change the Wi-Fi from 2.4 to 5Ghz and check if that will work if not change to 2.4Ghz and check if it will now work. 

If issue persist try to install update manually. 

Here's how: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

Please make sure to follow manual update steps. 

 

Regards,

-Jay 

Sightseer
Posts: 2

Re: Wifi problem

[ New ]
Thank you sir i will try
GoPro
Posts: 6,097

Re: Wifi problem

[ New ]

 

Please let us know if that will work @tabornok0426,

 

Thanks!