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Tourist
Posts: 3

Wifi password

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I have been trying to reset my Wi-Fi password and also update my lil go pro hero 3+. I have read online that I need to update it via the ap.... however I can not get into it because my Wi-Fi password isn't working (I can't remember what it is). I don't know how to change the password... and also don't know how to manually update it. It's all too hard. Someone please help.

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GoPro Community Manager
Posts: 7,798

Re: Wifi password

[ New ]

Where in the manual update process does it ask you for your password? When you go through the manual update process at https://gopro.com/en/us/support/product-update/register-camera, it should only need your serial number and email address. Then, you can put the update directly on your SD card.

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GoPro Community Manager
Posts: 7,798

Re: Wifi password

[ New ]

@supersilv - You can find the instructions for how to do a manual update on a HERO3+ at https://gopro.com/en/us/update/hero3_plus.

 

If you need to reset your password, the info on how to do that is at https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password.

Tourist
Posts: 3

Re: Wifi password

[ New ]
Thanks for that @jefft. I've been there so many times, but it keeps re directing me to the ap (which I have) but I can't get into it because I don't know my password...
Sightseer
Posts: 1

Re: Wifi password

[ New ]
What a coincidence that I was dealing with the same issue right now!
I found the instructions to do "manual update" to be a dead end as well.
I will read the link to reset the password now...
Tourist
Posts: 3

Re: Wifi password

[ New ]
For some reason I only got the "manual" update option once or twice. The rest of the time I got "update through ap". Highly frustrating. Put me in a terrible mood. Hahah
GoPro Community Manager
Posts: 7,798

Re: Wifi password

[ New ]

Where in the manual update process does it ask you for your password? When you go through the manual update process at https://gopro.com/en/us/support/product-update/register-camera, it should only need your serial number and email address. Then, you can put the update directly on your SD card.