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Sightseer
Posts: 1
Accepted Solution

Wifi on hero+ not turning on

Hi,

 

The wifi on the hero+ isn't turning on. When's I hold the button on the right down, it doesn't turn on and when I try do it through the setup menu it doesn't turn on.

Ive tried resetting it by holding the button on the front but that doesn't work. I've tried resetting the wifi settings but not it has only forgotten my iPad and I have tried updating the GoPro app.

 

Is there anything I can do?


Accepted Solutions
GoPro
Posts: 3,924

Re: Wifi on hero+ not turning on

Hi @swiftgorge63350,

 

If you have run through the steps in this article and still can't get that camera back up and running then I would recommend reaching out to our Support Team directly: https://gopro.com/help/articles/Solutions_Troubleshooting/HERO-Camera-Will-Not-Power-On

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Wifi on hero+ not turning on

Hi @swiftgorge63350,

 

If you have run through the steps in this article and still can't get that camera back up and running then I would recommend reaching out to our Support Team directly: https://gopro.com/help/articles/Solutions_Troubleshooting/HERO-Camera-Will-Not-Power-On

 

Best,

Ryan