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Tourist
Posts: 3

Wifi not working???

Hi,
I'm trying to connect my GoPro session to my phone. I've been using it regularly for a couple days and have had no issues. Now, however, the wifi won't turn on. I can get to the screen that says wifi, but when I press the shutter button, nothing happens. I can still use the shutter button to take video though, so I don't think the problem is the button. I unpaired the app from the camera and tried to re-pair the GoPro to wifi, but when I go to select APP, the shutter button still doesn't work. What is going on?? 
Tourist
Posts: 2

Re: Wifi not working???

I am having the exact same problem.  WIFI will not turn on and therefore I cannot update any settings or use the camera beyond the basic functions.  I've tried resettting WIFI and the camera, no effect.  Blue lights don't turn on.

Highlighted
Tourist
Posts: 3

Re: Wifi not working???

@gopro it would be great if you could get back to me! Love the camera except for this issue. I've tried calling many times, no one is there, ever. Chat feature doesn't work. If you could just get in contact I would really appreciate it. I'm sure the issue can be resolved.

 

Update: I have cleared my microSD card and updated the card to the latest version. Still nothing. Help please!

Tourist
Posts: 3

Re: Wifi not working???

[ Edited ]

this is exactly what is happening to me! any solutions yet? @rockydusk22626

Adventurer
Posts: 8,944

Re: Wifi not working???

can you    press the back button once. see the white screen  come on. within a few seconds it will turn off, Please press that again and again till you  getto the  desired setting, is htat working or not?  the shutter is  a record only and a confirmation only while the back button changes.   trying to understand if you're saying no  matter what you try the back mode button does not work or the shutter does not confirm???

Tourist
Posts: 2

Re: Wifi not working???

I have not been able to get WIFI to turn on at all.  I can press the back button and advance to APP/RC and then to RC but if I press the shutter button on either menu option it does not work.  Blue light doesn't turn on and no WIFI transmission.  I've reset WIFI, reset the camera and manually reinstalled the software.  No WIFI, no Bluetooth control.  Other than that seems to work fine.  Just no APP or remote controls available.

Tourist
Posts: 4

Re: Wifi not working???

I have had the same problem and it doesn’t seem anyone can fix it.