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Tourist
Posts: 2
Accepted Solution

Wierd static noise on Gallery

Good day, i just bought a brand new Hero 5 Black and there is something that to me is not working ok. After I put a SD Card in it and was finally allowed in the gallery the speaker activated and sounds like static, as if it was a radio trying to pick up signal.

This is weird because there is nothing playing, but as soon as I enter the gallery the speaker activated and makes that sound.

Thank you for your help!

Accepted Solutions
Tourist
Posts: 2

Re: Wierd static noise on Gallery

Hey @ryanv12566,

Thank you for your quick response. Yes I updated it but did not work. I ended up going to the store and they replaced it, and this one works fine!

Best regards,

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GoPro
Posts: 3,924

Re: Wierd static noise on Gallery

Hi @greenstorm3265,

 

Have you had a chance to update that camera since you have gotten it?

 

I would run a manual update on that camera:

 

https://gopro.com/update/hero5

 

Best,

Ryan

Tourist
Posts: 2

Re: Wierd static noise on Gallery

Hey @ryanv12566,

Thank you for your quick response. Yes I updated it but did not work. I ended up going to the store and they replaced it, and this one works fine!

Best regards,