Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-133547%22%20slang%3D%22en-US%22%3EWierd%20static%20noise%20on%20Gallery%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-133547%22%20slang%3D%22en-US%22%3EGood%20day%2C%20i%20just%20bought%20a%20brand%20new%20Hero%205%20Black%20and%20there%20is%20something%20that%20to%20me%20is%20not%20working%20ok.%20After%20I%20put%20a%20SD%20Card%20in%20it%20and%20was%20finally%20allowed%20in%20the%20gallery%20the%20speaker%20activated%20and%20sounds%20like%20static%2C%20as%20if%20it%20was%20a%20radio%20trying%20to%20pick%20up%20signal.This%20is%20weird%20because%20there%20is%20nothing%20playing%2C%20but%20as%20soon%20as%20I%20enter%20the%20gallery%20the%20speaker%20activated%20and%20makes%20that%20sound.Thank%20you%20for%20your%20help!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-133547%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-133691%22%20slang%3D%22en-US%22%3ERe%3A%20Wierd%20static%20noise%20on%20Gallery%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-133691%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F52490%22%20target%3D%22_blank%22%3E%40greenstorm3265%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHave%20you%20had%20a%20chance%20to%20update%20that%20camera%20since%20you%20have%20gotten%20it%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20would%20run%20a%20manual%20update%20on%20that%20camera%3A%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-133718%22%20slang%3D%22en-US%22%3ERe%3A%20Wierd%20static%20noise%20on%20Gallery%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-133718%22%20slang%3D%22en-US%22%3EHey%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26971%22%20target%3D%22_blank%22%3E%40ryanv12566%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3EThank%20you%20for%20your%20quick%20response.%20Yes%20I%20updated%20it%20but%20did%20not%20work.%20I%20ended%20up%20going%20to%20the%20store%20and%20they%20replaced%20it%2C%20and%20this%20one%20works%20fine!%3CBR%20%2F%3E%3CBR%20%2F%3EBest%20regards%2C%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2
Accepted Solution

Wierd static noise on Gallery

Good day, i just bought a brand new Hero 5 Black and there is something that to me is not working ok. After I put a SD Card in it and was finally allowed in the gallery the speaker activated and sounds like static, as if it was a radio trying to pick up signal.

This is weird because there is nothing playing, but as soon as I enter the gallery the speaker activated and makes that sound.

Thank you for your help!

Accepted Solutions
Highlighted
Tourist
Posts: 2

Re: Wierd static noise on Gallery

Hey @ryanv12566,

Thank you for your quick response. Yes I updated it but did not work. I ended up going to the store and they replaced it, and this one works fine!

Best regards,

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Wierd static noise on Gallery

Hi @greenstorm3265,

 

Have you had a chance to update that camera since you have gotten it?

 

I would run a manual update on that camera:

 

https://gopro.com/update/hero5

 

Best,

Ryan

Highlighted
Tourist
Posts: 2

Re: Wierd static noise on Gallery

Hey @ryanv12566,

Thank you for your quick response. Yes I updated it but did not work. I ended up going to the store and they replaced it, and this one works fine!

Best regards,