06-06-2019 06:50 PM
06-07-2019 10:39 AM
Do you still have the Wi-Fi information for your camera?
If not, a Wi-Fi reset is needed.
Please go over the steps on this article.
Once done, proceed with the pairing process.
If you are still having issues connecting, please refer to Troubleshooting GoPro App Connectivity Issues
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs