I have just gotten a new GoPro 7. I have downloaded the go pro app to my IOS mobile phone & as part of the initial setup the app states the camera needs a software update . The app downloads the software but when I try and connect to the camera to transfer the software update my phone cannot connect to the camera WiFi - it sees it but cannot connect. I have tried several options incl. those on your help desk site. The camera is not functional as no menus cannot be opened at this time. Help please.....?
