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Sightseer
Posts: 2

Why won't my GoPro hero work?

I have had a gopro hero + for a few years now and it randomly stopped working. It is in good condtion still but it always has to be plugged in now to work. Why? Please help me. I want it to work again. Thanks, Karina

GoPro
Posts: 2,903

Re: Why won't my GoPro hero work?

Hi @musiclover1915,

Thanks for reaching out. It sounds like there could be a problem with either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: 

HERO+ or HERO+ LCD Will Not Power On

 

Let us know how it goes.


Kind Regards,
Ann

Sightseer
Posts: 2

Re: Why won't my GoPro hero work?

What does the charger look like? 

GoPro
Posts: 2,903

Re: Why won't my GoPro hero work?

@musiclover1915, if you're looking for the recommended chargers for your GoPro camera, you can find more information about this here: https://gopro.com/help/articles/question_answer/Recommended-Chargers

Kind Regards,
Ann