05-06-2019 07:15 PM
I've keep paying my order, but it always shows my order can not be submitted. I call the service but it just ask me to check with my bank. My bank says my card is totally open and I can use to pay other things without any problems. Why this online payment always reject orders?????
"Your order could not be submitted. Please contact Customer Support for further assistance at (855) 635-3578."
08-22-2019 02:11 PM
Sorry if you are having troubles placing the order. Make sure that your shipping address is complete and correct all the way to the ZIP code. Please note that PO Boxes do not work.
Also, the billing address and phone number should match your bank's record for the card used.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs