09-09-2018 06:58 AM
My issue is; How do I retrieve media that is on sd card and older than 72 hours?
09-09-2018 08:46 AM
The email support has long been retired to ensure that a real-time resolution is provided to customers. If on your question you meant accessing or viewing the media that you have on the SD card used in your GoPro camera, there would be a number of ways to do it. You can:
- pair your camera with your phone through the GoPro App and import your GoPro media
- connect your camera directly to a computer that works compatibly with the Quik for desktop and you can also import media to the computer, and
- use an SD card adapter to insert the SD card a to a computer and copy or transfer the files from it to the computer.
If you have a different issue, feel free to post back so we can further assist you.
09-09-2018 02:28 PM