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Tourist
Posts: 2
Accepted Solution

Why does the capacity of my memory card keep going down?

I had a 32Gb memory card delivered with my Go Pro 8 Black. When I first inserted it, it said it would take 1hour 15 minutes of footage. Now it says it'll only take 1 hour 2 minutes. I record my ride, review the footage and keep what I need, saving it to my phone, then delete the original files from the go pro. There's nothing on it, so why do I only have 80% available and how do I get the rest back?

 


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Tourist
Posts: 2

Re: Why does the capacity of my memory card keep going down?

Update: Having plugged the SD card into my laptop to see its contents, I now know that a decent amount of space was being taken up by the low resolution previews. I would expect these to be deleted when the actual video is deleted, but I guess not. Re-formatting the card was not necessary, just deleting those files.

If there's a way to raise this as a bug with GoPro I'll be doing that.

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GoPro
Posts: 8,440

Re: Why does the capacity of my memory card keep going down?

Hello @tobylerone29. You can try formatting the SD card. (NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.) 

Highlighted
Tourist
Posts: 2

Re: Why does the capacity of my memory card keep going down?

Update: Having plugged the SD card into my laptop to see its contents, I now know that a decent amount of space was being taken up by the low resolution previews. I would expect these to be deleted when the actual video is deleted, but I guess not. Re-formatting the card was not necessary, just deleting those files.

If there's a way to raise this as a bug with GoPro I'll be doing that.

Highlighted
Nomad
Posts: 3,774

Re: Why does the capacity of my memory card keep going down?

This also happens with the GoPro Fusion when deleting files via the GoPro app.   It will only delete the video files but not the LRV and THM files (and WAV files).  So it's an ongoing issue.