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Hiker
Posts: 25

Why does not GoPro help its clients?

I am trying to solve the problem with the Hero 5 Session camera and unfortunately I do not get help from GoPro. Gives away the hopeless GP5 Session cameras and I am buying SONY. As far as possible from GoPro !!!!!!

GoPro
Posts: 10,671

Re: Why does not GoPro help its clients?

 

Hi @spiryoasis1412

 

I am sorry if you feel this way.

Let us try and help you out with your camera.

What seems to be the issue?

Are you getting a specific error message on the camera?

 

Regards,

Ej

Hiker
Posts: 25

Re: Why does not GoPro help its clients?

I described my problem in other posts but without a specific answer. Well, maybe there was one ... "I will pass this matter on to our team" and still nothing. The problem was related to the bad function of Time Lapse Photo 0.5s
I have read a lot of information in this forum and I see that your products have a lot of flaws. It is also confirmed that in Hero5 Session this function does not work and you still sell them and you cheat clients.

Backpacker
Posts: 949

Re: Why does not GoPro help its clients?

i must be really lucky, because all the time i see "common problem" or "everyones complaining about they don't work". Yet i've got no issues with any of mine

Hiker
Posts: 25

Re: Why does not GoPro help its clients?

 
 
Apparently "you have to" ;-)
Hiker
Posts: 25

Re: Why does not GoPro help its clients?

Go ahead and start using the cameras, maybe you'll see the fault ;-)

Backpacker
Posts: 949

Re: Why does not GoPro help its clients?

& why would that be?

Hiker
Posts: 25

Re: Why does not GoPro help its clients?

GoPro act honestly and do not send pablic relations to your customers. Shame!!!