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Sightseer
Posts: 1
Accepted Solution

Why do I get invalid serial number when I try to register my hero3

 

Accepted Solutions
GoPro
Posts: 3,924

Re: Why do I get invalid serial number when I try to register my hero3

Hi @johni166,

 

Make sure that you are trying from the correct page as it will default to the HERO6 Black page!

 

https://gopro.com/update/hero3

 

Let us know how it goes.

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Why do I get invalid serial number when I try to register my hero3

Hi @johni166,

 

Make sure that you are trying from the correct page as it will default to the HERO6 Black page!

 

https://gopro.com/update/hero3

 

Let us know how it goes.

 

Best,

Ryan