04-03-2019 07:16 AM
I recently uploaded media from my GoPro Hero 5 to the cloud via my Apple laptop. When I open my GoPro Plus account on other devices I don't see the same media. On another laptop I don't see any of the media. On my Iphone I see some, but not all. Any help is appreciated.
04-03-2019 08:13 AM
What type of media are you not able to view?
Please try to log in via gopro.com and see if all files are present.
Let us know how it goes.
04-03-2019 11:38 AM
thanks, but I'm still not able to see my media. I know there are photos and videos that were uploaded, but I can't see all of them on my Iphone or other laptop.
I'll check again this evening on the original laptop.