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Tourist
Posts: 8

White battery indicator on gp7 silver while plugged in and recording

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What does it mean when the battery indicator on the top right corner of the screen is colored white while plugged in and recording?
GoPro
Posts: 16,921

Re: White battery indicator on gp7 silver while plugged in and recording

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Hello, @vitalflash2712. Which firmware version is your HERO7 Silver on? The battery level indicator does not show up on the display screen when the camera is recording. 

Tourist
Posts: 8

Re: White battery indicator on gp7 silver while plugged in and recording

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That is, right after I stop recording
GoPro
Posts: 16,921

Re: White battery indicator on gp7 silver while plugged in and recording

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@vitalflash2712. We are not getting a solid white icon for the battery indicator. Right after recording, we see a green battery icon that changes to a green battery icon with the lightning symbol almost immediately. 

 

How are you charging the camera? Which power source is it plugged into? Also, are you using the original GoPro USB-C charging cable? 

Tourist
Posts: 8

Re: White battery indicator on gp7 silver while plugged in and recording

[ New ]
I understand. Mine, right after rec., Is a white battery icon w/a "lightning" or "hour glass" symbol indicating to me that it is at a standstill, that is, not charging at that particular moment. I wonder, is it because the battery over heat, or is it just indicating that it simply over passing charge, or is it a warning (?)
Everything thing I'm connecting it to is legitimate. I'll try a different outlet.
Hmm?
Someone must know what a white battery icon with lightning / hourglass means? Lol
Tourist
Posts: 8

Re: White battery indicator on gp7 silver while plugged in and recording

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Here is a picture. (Though not a crisp one)
IMG_20200608_144756_6.jpg
GoPro
Posts: 16,921

Re: White battery indicator on gp7 silver while plugged in and recording

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Thanks, @vitalflash2712. Yes, please try a different power source. I tried with both a power bank (the GoPro Power Pack) and through an adapter through a wall outlet and I am not getting the white battery indicator. 

 

It is true that the camera does not show charging the moment the recording is stopped. There is a second or two gap from a solid green to a green with the flash/lightning icon. 

 

@fishycomics. By any chance, would you have input on this? Is the white battery indicator something you have encountered before? Thanks!

Tourist
Posts: 8

Re: White battery indicator on gp7 silver while plugged in and recording

[ New ]
I guess the question is; is it dangerous to keep recording plugged in for hours, especially for the battery (since the battery is irremovable)?