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Sightseer
Posts: 1

White balance issue

[ New ]

I cannot change the white balance while in nightlapse photo mode having manual shutter. The white balance always locks on 5500K. GoPro Hero 7 Black


Accepted Solutions
GoPro
Posts: 6,097

Re: White balance issue

[ New ]

 

Hi @vikasv18080,

 

Please try to check if you have the latest update. 

Or try to reset your camera to factory settings. 

 

Check your SD card brand and model if it's compatible. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

 

Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: White balance issue

[ New ]

 

Hi @vikasv18080,

 

Please try to check if you have the latest update. 

Or try to reset your camera to factory settings. 

 

Check your SD card brand and model if it's compatible. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

 

Regards,

-Jay