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Sightseer
Posts: 1
Accepted Solution

White Mark On Hero 6 Screen

My Hero 6 has been in it's case, undamaged for about a month or so. I pulled it out today to get some new film on my dogs, and there's a white smear mark on the screen. Looks like it should wipe off, but doesn't. I've only had this camera since Christmas. It's never been underwater. What the heck? What is it and how do I clean it off?

TIA


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GoPro
Posts: 16,022

Re: White Mark On Hero 6 Screen

Hello @snowdoggirl

 

That white smear mark would really affect the video quality of your recorded media. Let our Support team help. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks,

Marius

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Highlighted
GoPro
Posts: 16,022

Re: White Mark On Hero 6 Screen

Hello @snowdoggirl

 

That white smear mark would really affect the video quality of your recorded media. Let our Support team help. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks,

Marius