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Sightseer
Posts: 1

White Line in Display - GoPro Hero 7 Black

Hi, My Luck is bad. I live in Bangladesh. I bought Hero 7 Black from a Local Shop and found 2 white dead pixel in Display. Then I went to the shop and replaced it with another new Hero 7 Black. I have checked all and this time it seems fine.

 

Bad luck is after updting to 1.70 (manual) I found a white line in the display. I updated again manually but still white line. May be it was present before. But if I start recording then white line gone!  Very strange issue. I use GoPro's recommended Memory Card. I am expert on this because I also use GoPro Hero 5 and GoPro Karma Grip. GoPro please improve your Quality Control department. Thanks

 

White Line in Display

 

No White Line When Recording

 

 

GoPro
Posts: 3,505

Re: White Line in Display - GoPro Hero 7 Black

Hi @nayanm1,

 

Thanks for your feedback and sorry for the inconvenience. 

 

I would suggest to contact our customer support team via phone or chat they can help you with that. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay