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Tourist
Posts: 6

Re: Where's my order

HI EJ

ANOTHER 48 hours pass and still my order MP-03494074 is STILL PENDING what's today's excuse?? If I don't receive confirmation of my order I will be starting legal proceedings first thing Monday morning.

Many thanks
Mark
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GoPro
Posts: 15,313

Re: Where's my order

Hello @mrmarklile3836.

 

Sorry, we do not have new information at this time. It would be best to get in touch with our Support team directly or the most recent update on your order. You may reach them by phone or chat through https://gopro.com/help/ContactUs . 

 

Thanks, 
Marius

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Tourist
Posts: 6

Re: Where's my order

ONE MONTH!!!!! WHERE IS MY ORDER!!!! I DO NOT BELIVE ANY IT PROBLEM TAKES THIS LONG TO SORT YOU ARE A SET IF LIARS AND THIEVES EITHER SEND ME MY ORDER OR RETURN THE CAMERA I SENT YOU!!!!!!
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GoPro
Posts: 9,132

Re: Where's my order

@mrmarklile3836, apologies for any inconvenience this may have caused you. Rest assured, we're working deliberately to get the issue resolved as soon as possible. You should be receiving an email once the order is updated. Your time and patience are very much appreciated.