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Tourist
Posts: 1

Where is my order?

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Hi,

I recently placed and order (#MU-00574369) on the 23/9/2020 for a new GoPro Hero 9 Black and I have not received any correspondence in regards to whether or not my order has been shipped. I am unable to track my order on your website and have tried many times to start a chat and request a call back from your support team with no luck.

I have paid for a service which hasn't been met and I have been charged for my order which was supposed to ship in 2-3 days.

Can you please follow up on this issue?

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GoPro
Posts: 19,938

Re: Where is my order?

[ New ]

Hello, @elisedavey. We see that your order has already shipped out and is in transit to you. Please check your inbox for the tracking number. 

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GoPro
Posts: 19,938

Re: Where is my order?

[ New ]

Hello, @elisedavey. We see that your order has already shipped out and is in transit to you. Please check your inbox for the tracking number.