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Hiker
Posts: 11

Where is my Order?

[ New ]

I ordered myself the GoPro Hero 9 bundle and it was supposed to be delivered in 2 days today, but I haven't got it yet, and is my order delayed?

GoPro
Posts: 15,964

Re: Where is my Order?

[ New ]

@activealp34586, I was able to locate your order using the email address on your Support Hub profile. 

The time it takes to receive your order depends on the Shipping Method you choose during checkout, and the time of day you place your order (cut-off 9:30AM PST/12PM CET) on business days (M-F, non-holidays). Please check this article https://community.gopro.com/t5/en/GoPro-Shipping-Policy/ta-p/394279 for the estimated delivery windows & shipping options.

I sent you a private message with the tracking details. Please check your inbox. Let us know if anything else comes up.

Hiker
Posts: 11

Re: Where is my Order?

[ New ]
I received it on Monday thank you
GoPro
Posts: 15,964

Re: Where is my Order?

[ New ]

@activealp34586, let us know if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!