08-13-2018 10:56 PM
08-14-2018 09:54 AM
I am really sorry if this is taking too long.
Kindly do a follow up with our Support Team regarding the status of your replacement camera.
Please take note of their opening hours listed on this link.
You should be able to get through to a representative during these times.
08-17-2018 03:45 AM
Did you read my entire message? I am saying is i cannot connect to your support team, the phone number on website turns out to be invalid, no one replies back on email and the only reply i get is by gopro computer saying sorry we missed your message please try to connect directly phone or chat and on chat its says hang on while we connect you to an agent that stays forever and no one shows up
I am saying is i am completely disturbed with gopro support becuase actually there is no support. I am still in dark about my gorpo hero 6
am i going to even get it back?
Gopro has lost its credebility in my eyes
08-17-2018 09:16 AM
08-20-2018 11:08 PM
I am really upset with this fact that there is no support from support team, there is no way to establish a connection with the support team. I have tried all the ways to contact gopro
I dont have any inofrmation on where is my hero 6, am i going to get it back or not!
Its been 20 days since i have returned my gopro to gopro warehouse and i haven't been given any update after that
08-22-2018 01:11 PM
I have coordinated with someone to check on the status of your case.
There was an email sent just today regarding your case.
I am really sorry for all the troubles but it's best to contact our Support Team during their opening hours.