When changing battery, GoPro Hero 6 goes into factory settings

[granddive76830]

Hi, I have a set of 3 batteries (all GoPro branded). 

I charge them into a charging hub bought on Amazon. 

Whenever I put a charged battery into the GoPro it boots up in factory settings. 

Has anyone experienced this, do you think it's because I'm not charging them into an original GoPro charge?

Thanks for your help. 

[robert1326]

hi,

strange.

do you mean all settings are reset to factory?

I just wonder what could be the trigger here...

[granddive76830]

Hi, yes it's asking me to setup the time and date, if I want GPS and connect to Quik Connect,which I assume looks like a factory settings.

[sveng368]

I have the exact same issue. 

The real questions I guess is: How long is the camera supports to keeps its settings when no battery is installed?

I charge my batteries with the external GoPro charger and have them removed from the camera for charging for various times (sometimes days). I always loose all settings and have to run to the full setup experiance again after a while.

Not what I would expect.  Loosing day/time after a while is something I do understand if there is no large enough capacitor in the camera to keep the clock going, but these settings should not be store in volatile memory.

[robert1326]

hi...

@granddive76830 is this the same situation? you keep the GoPro without battery for a while?

I might be experienced also this once, I let the camera with the battery completely discharged a couple of days. noticed the date/time stamp is weird.

robert

[robert1326]

hi...

@granddive76830 is this the same situation? you keep the GoPro without battery for a while?

I might be experienced also this once, I let the camera with the battery almost discharged a couple of days.

noticed the date/time stamp is weird.

since, I discover that with voice off (and gps off) GoPro does not consume battery at all when powered off, I let the battery inside w/o issues.

robert