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Sightseer
Posts: 3
Accepted Solution

When changing battery, GoPro Hero 6 goes into factory settings

Hi, I have a set of 3 batteries (all GoPro branded). 

 

I charge them into a charging hub bought on Amazon. 

 

Whenever I put a charged battery into the GoPro it boots up in factory settings. 

 

Has anyone experienced this, do you think it's because I'm not charging them into an original GoPro charge?

 

Thanks for your help. 


Accepted Solutions
Highlighted
GoPro
Posts: 3,924

Re: When changing battery, GoPro Hero 6 goes into factory settings

Hey @granddive76830,

 

I am able to swap batteries and not have the camera reset. I would make sure that the camera is up to date:

 

https://gopro.com/update/hero6

 

Best,

Ryan

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All Replies
Highlighted
GoPro
Posts: 3,924

Re: When changing battery, GoPro Hero 6 goes into factory settings

Hey @granddive76830,

 

I am able to swap batteries and not have the camera reset. I would make sure that the camera is up to date:

 

https://gopro.com/update/hero6

 

Best,

Ryan