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Hiker
Posts: 16

Re: When I turn on my GoPro Hero 6 then screen blink in white. I whould like how to solve this issue

"Populated" was supposed to be "pixalated" I'm my previous comment.
Explorer
Posts: 12,405

Re: When I turn on my GoPro Hero 6 then screen blink in white. I whould like how to solve this issue

The battery should fit tight and snug.
Hiker
Posts: 16

Re: When I turn on my GoPro Hero 6 then screen blink in white. I whould like how to solve this issue

Yes the battery should fit "snuggly". But this is beyond snug. It is extremely tight to the point of being a problem waiting to happen. There is no logical reason for it being that tight. Shouldn't have to push that hard to get it in and struggle to remove it. And I think the tab to remove the batter is at risk of breaking.
GoPro
Posts: 11,546

Re: When I turn on my GoPro Hero 6 then screen blink in white. I whould like how to solve this issue

 

Hi @fredk545

 

I agree, it will be a big problem if the tab gets removed.

If it seems to be taking a lot of effort just to insert or take the battery out, let our Support Team have a look at this issue. Please reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

 

Regards,

EJ