12-25-2018 04:45 AM - edited 12-25-2018 04:49 AM
Always after a few minutes turned off, when I try to turn my gopro hero 6 on again it just turn a red light on and nothing else.
Them, I push both buttons for 10 seconds and release, after that the camera turn on normally.
Why does it not turn on normally?
12-25-2018 05:28 AM - edited 12-25-2018 05:29 AM
Could be an issue with the battery or your SD card. What SD card are you using (make/model/size)? Have you tried with a different card?
On the top of your battery (where the connection terminals are) is there a (+) and (-) or is it blank? GoPro uses batteries made by two different companies. The battery with the (+) (-) tend to work best.
In any case, you should perform a manual update m(even if you are on the latest firmware) followed by a format of the card in the camera and then a factory reset. Your SD card should be from this list https://gopro.com/help/articles/block/microSD-Card-Considerations
If you continue to have issues after updating and trying a different card, than contact the GoPro Support Team and they will help you out https://gopro.com/help/ContactUs
12-25-2018 05:49 AM
Thank you for your attention...
I've checked, my battery has (+ and -) signal. I already tried 2 diffents SD card and also tried turn on whitout SD card. Same issue always
12-25-2018 10:29 PM