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Hiker
Posts: 9

What is the range range of wifi on Hero7 Black

I seen to have limited range on the remote control on my GoPro of about 3m and I thpught it would be a lot more than that? Beyond all i get is the "LIVE" view but no functionality and just get connection failed message everytime.

Also which is the best frequency 2,4 or 5 with using with an IPad 7th geberation and iPhone8

 

Thanks

 

Malkie

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GoPro
Posts: 13,118

Re: What is the range range of wifi on Hero7 Black

Hello, @malcolmp274. GoPro App's range is between 35-50 feet depending on the wireless interference in your area. 

 

Please make sure that your mobile devices are updated to the latest OS version and that you have the latest version of the GoPro App installed. After the updates, restart your phone and try pairing with the camera again. See if this clears out the issue with connectivity. 

 

For further troubleshooting steps, check out Troubleshooting GoPro App Connectivity Issues . There is a portion in this article that discusses the supported Wi-Fi band and regional connectivity. 

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Hiker
Posts: 9

Re: What is the range range of wifi on Hero7 Black

Thanks for that but max after restting is 10m range max with either device

 

Malkie

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GoPro
Posts: 13,118

Re: What is the range range of wifi on Hero7 Black

[ Edited ]

Thank you for the update, @malcolmp274. To verify, did your testing result in getting a 10-meter range for Wi-Fi using the iPad and the iPhone? This range would sound about right although not the ideal maximum range. The difference could be attributed to possible existing interference in the area. 

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Hiker
Posts: 9

Re: What is the range range of wifi on Hero7 Black

I reload the Firmware on the GoPro and reset both the iPhone and iPad.

what I also found is the aspect of the camera made a difference for some reason. If I was at 90deg to the camera achieved the best range but the other way range went down to 5m. Strange?

 

Malkie

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GoPro
Posts: 13,118

Re: What is the range range of wifi on Hero7 Black

@malcolmp274.How was the aspect of the camera measured or determined? Thanks!

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Hiker
Posts: 9

Re: What is the range range of wifi on Hero7 Black

Aspect with camera at 90 deg and straight on to the iPad or iPhone.

Best results with the camera at 90 deg with left edge facing the iPhone or iPad.