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Tourist
Posts: 3

What is going on here? Is this Hero5 black broken?

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Adventurer
Posts: 13,684

Re: What is going on here? Is this Hero5 black broken?

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sdxc card?

Tourist
Posts: 3

Re: What is going on here? Is this Hero5 black broken?

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Mmmmm maybe, now I look, I'm using the one that came with the camera, Sandisk Ultra 64Gb, but that is not 

on Gopros approved list!!!!  Why sell the camera with a useless card?

Adventurer
Posts: 13,684

Re: What is going on here? Is this Hero5 black broken?

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So that seller sold you a useless card. and maybe htey did not know or had a promotion to dum the camera  of ftheir hands fast  

Tourist
Posts: 3

Re: What is going on here? Is this Hero5 black broken?

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Yea it was a Costco promotion!!!! Luverly

Oh well thanks with the info, at least hopefully that means the camera is ok?

Adventurer
Posts: 13,684

Re: What is going on here? Is this Hero5 black broken?

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Price club  had a aawesome deal a breat bundle pkg.  If it is defective you can always head back they will swap out, today costco will examine the goods  making sure hte seriel  number matches.     they are a good place to deal with if asked.  never had an issue with them.

 

 Ultras are not on the lsit so I try a better card. if asked.

Nomad
Posts: 279

Re: What is going on here? Is this Hero5 black broken?

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Try a different card and see if that gives a better result. 

Explorer
Posts: 13,033

Re: What is going on here? Is this Hero5 black broken?

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If the card doesn't fix it, Costco is good about returns/exchanges.