05-24-2020 07:16 AM
Weird pixels/color[ New ]
I have really strange things while filming. Do you have any ideas ?
I contact support 2 days ago, then I updated my gopro again but it's the same.
I thought it was because of AUTO White Balance, so I put it OFF today, but nothing changes.
4K@60 color flat, sharp low, ISO 100/100
05-24-2020 10:01 PM
Re: Weird pixels/color[ New ]
Hello, @fletch06. It would be best to continue working with our Support team for this matter. When you contact them back, please let them know that the issue remains despite performing the suggested steps. You may use the same case number for easy reference. You can reach them through https://gopro.com/help/ContactUs .