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Tourist
Posts: 4

Re: Webcam Function not working on Hero 9

[ New ]

I'm glad you got yours up and running.

But i have all ready tried the things you recommend. Without success.

 

Connected with Go Pro connect. Tried USB directly to comp and Hub.

Tried on macOS 10.15.4 ,10.14.6,  10.15.7 and a mojave (dont remember version number)

 

Backpacker
Posts: 1,099

Re: Webcam Function not working on Hero 9

[ New ]

hi,

 

OS 10.15.7

with the GoPro webCam app

but only 720p

at 1080 stutter.

 

works.

thunderbolt 3.0 USB-C -- adaptor to USB-A ---- cable 3.0 USB-A(blue) --- USB-C gopro

 

does not works:

thunderbolt 3.0 USB-C -- cable USB-C --- USB-C gopro

 

 Screenshot 2020-10-19 at 21.40.46.png

 

Tourist
Posts: 6

Re: Webcam Function not working on Hero 9

[ New ]

Jimmy, if you have the latest firmware for your gopro and have been able to do update your Hero 9 with the gopro app on your phone, then you really should contact them directly. 

 

Here is why: i was able to get it working with the steps I outlined on two macs:, since I was only missing the 'gopro connect settings'  One with the same version of Catalina that you have (15inch Macbook Pro Mid 2012)  and another on 2020 Macbook with 10.15.7 Catalina. 

 

So if you have the latest firmware and have followed everything, then something esle is afoot. 

 

After I got the preview working, I even went on using chrome and testing it full on Youtube. It does not work with Safari. 

Tourist
Posts: 1

Re: Webcam Function not working on Hero 9

[ New ]

Do you have any proxy setup?

I got "Error: 11" until I disabled the proxy.

Sightseer
Posts: 2

Re: Webcam Function not working on Hero 9

[ New ]

try to update your camera, and re-install the gopro webcam app.

it worked for me after 2 hours of frustration.

Tourist
Posts: 3

Re: Webcam Function not working on Hero 9

[ New ]

Gopro 9 version 4.0.4 (0x0052)

webcam gopro 1.0.224

mac os catalina 10.15.7

connexion usb c / usb c

Jusqu'à ce matin, pas de souci en mode webcam avec les app "GoPro webcam", Teams, zoom, lifesize

 

Ce midi, connexion de la camera en usb c, et… "Error 100", puis "pas de camera connectée"

 

Actions :

Rédemarrage du mac avec mise à jour SMC

Changement de câble et de ports usb c (usb 3/usb c, usb c/usb c, avec ou sans connecteur intermédiaire)

Cam réinitialisée en mode d'usine

 

La camera est reconnue dans les informations systeme

La camera est reconnue par l'application Quik en mode MTP

Capture d’écran 2020-11-25 à 15.04.31.png
Tourist
Posts: 3

Re: Webcam Function not working on Hero 9

[ New ]

Gopro 9 version 4.0.4 (0x0052)

webcam gopro 1.0.224

mac os catalina 10.15.7

connexion usb c / usb c

Jusqu'à ce matin, pas de souci en mode webcam avec les app "GoPro webcam", Teams, zoom, lifesize

 

Ce midi, connexion de la camera en usb c, et… "Error 100", puis "pas de camera connectée"

 

Actions :

Rédemarrage du mac avec mise à jour SMC

Changement de câble et de ports usb c (usb 3/usb c, usb c/usb c, avec ou sans connecteur intermédiaire)

Cam réinitialisée en mode d'usine

 

La camera est reconnue dans les informations systeme

La camera est reconnue par l'application Quik en mode MTP

Tourist
Posts: 1

Re: Webcam Function not working on Hero 9

[ New ]

I have also a problem with GoPro9 and Macbook pro. 

BigSur 11.0.1 (but also in previous versions)

New GoPro 9 and the app. 1.0.224

It's a nightmare! Each time the mac goes into sleep mode or some sort of time inactivity- bang! you cannot resume the camera.

Honestly, is anybody working on that? As I can see here in the threat - the issues have been reported some time ago. 

And I don't believe that GoPro doesn't test the webcam function against the MacBooks?