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Sightseer
Posts: 1

We didn't get receipts for our purchases and we have not received credit for a return.

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We have not received any receipts for our purchases.  We have also not received a credit for our return.  This approach of no receipts is not going to work for us.  We are a nonprofit and have to have documentation for our yearly audit.  Please email the receipts along with a copy of the credit for the items we returned.  Thank you!


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GoPro
Posts: 13,481

Re: We didn't get receipts for our purchases and we have not received credit for a return.

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Hello @muskegonri11. Please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.

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Nomad
Posts: 6,399

Re: We didn't get receipts for our purchases and we have not received credit for a return.

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Hi there, this is a public forum and public users are likely to be unable to provide the help you require.  I would suggest you use the "Contact Us" option at the bottom of this page to speak directly to a GoPro sales rep regarding your orders.

GoPro
Posts: 13,481

Re: We didn't get receipts for our purchases and we have not received credit for a return.

[ New ]

Hello @muskegonri11. Please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.