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09-15-2020 07:35 AM
We didn't get receipts for our purchases and we have not received credit for a return.
[ New ]We have not received any receipts for our purchases. We have also not received a credit for our return. This approach of no receipts is not going to work for us. We are a nonprofit and have to have documentation for our yearly audit. Please email the receipts along with a copy of the credit for the items we returned. Thank you!
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09-15-2020 08:01 AM
Re: We didn't get receipts for our purchases and we have not received credit for a return.
[ New ]Hi there, this is a public forum and public users are likely to be unable to provide the help you require. I would suggest you use the "Contact Us" option at the bottom of this page to speak directly to a GoPro sales rep regarding your orders.
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09-15-2020 08:11 AM
Re: We didn't get receipts for our purchases and we have not received credit for a return.
[ New ]Hello @muskegonri11. Please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.