We didn't get receipts for our purchases and we have not received credit for a return. [ New ]

[muskegonri11]

We have not received any receipts for our purchases.  We have also not received a credit for our return.  This approach of no receipts is not going to work for us.  We are a nonprofit and have to have documentation for our yearly audit.  Please email the receipts along with a copy of the credit for the items we returned.  Thank you!

[aenriquez · Accepted solution]

Hello @muskegonri11. Please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.

[irishmanpdx]

Hi there, this is a public forum and public users are likely to be unable to provide the help you require.  I would suggest you use the "Contact Us" option at the bottom of this page to speak directly to a GoPro sales rep regarding your orders.

[aenriquez · Accepted solution]

Hello @muskegonri11. Please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.